Truobox

Support Center

Find answers, open tickets and access our knowledge base.

Knowledge Base

Guides, tutorials and technical documentation to get the most out of our services.

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Ticket System

Open a support ticket and our team will respond within 24 hours.

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Live Chat

Talk directly with a support agent in real time during business hours.

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Service Status

Check the current status of all our services and network availability.

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Frequently Asked Questions

How do I access my VPS server?

You can access your VPS via SSH using the IP and credentials provided in your control panel. We also offer web console access.

What is the support response time?

Our team responds to tickets within 24 hours. For critical emergencies, live chat offers immediate assistance during business hours.

Do you offer free migration?

Yes, we offer free migration from your previous provider. Our team takes care of the entire process so you have no interruptions.