Legal

All Truobox policies

The nine documents governing purchase, platform use and data processing. They are approved and published in full: this page navigates them, it does not summarise them.

The nine documents are approved in Spanish and that is the binding version. There is no approved English translation, and we would rather show you the text that governs the contract than a rendering of it that does not.

What you agree to when you buy

The contract, what is promised about availability, and what happens to your money if something is cancelled.

How the platform is used

What you can and cannot host, and how to report content hosted here. You do not need to be a customer to read these or to write to us.

Personal data

What we process, under which role, who it is shared with, and how long each thing survives after a service ends.

This website

Which cookies load and which ones you can reject without breaking anything.

Who you contract with

Every document is issued by the same entity, which is also the one that invoices Truobox services and the one that signs the Data Processing Agreement.

Truobox SpA · RUT 77.545.997-2 · Agustinas 1022, oficina 1001, Comuna de Santiago, Región Metropolitana, CP 8320000, Chile

Mailboxes published in the documents

All three roles are currently handled from the same mailbox. We would rather publish one address that is read than three that bounce.